Help Guide - Easily EDI Integration

πŸš€ Getting Started with Easily EDI Integration

What is Easily EDI Integration?

Easily EDI Integration is a solution that automates the integration between your Shopify store and major retailers like LeroyMerlin, El Corte InglΓ©s, and Carrefour. It automatically converts EDI orders into Shopify orders and generates invoices when you complete shipments.

Who is it ideal for?

  • Suppliers to major retail chains
  • Distributors with existing B2B partnerships
  • Companies expanding to retail channels
  • Businesses looking to automate manual processes

πŸ“‹ Prerequisites

Before Contacting Us

Make sure you have:

βœ… Configured Shopify Store

  • Active Shopify plan (any plan works)
  • Cataloged products with complete descriptions
  • EAN codes on all products (mandatory for matching)
  • Updated inventory and defined stock policies

βœ… Commercial Relationships

  • Current agreements with at least one compatible retailer
  • Active supplier codes in retailer systems
  • Commercial contacts in EDI/systems departments
  • Commercial documentation (contracts, codes, conditions)

βœ… Business Information

  • Complete tax data (CIF, address, contact)
  • Current commercial references with retailers
  • Estimated volume of monthly orders
  • Expectations for growth and scalability

πŸ“ž Pre-Approval Process

Why do I need prior approval?

Easily EDI Integration is not an automatic installation app. Each implementation is unique and requires:

  • Custom configuration for each retailer
  • Technical validation of compatibility
  • Specific EDI connections setup
  • Custom pricing according to volume and needs

Step 1: Initial Consultation

Contact: info@ediez.online or through the web: https://ediez.online

If you send an email, include:

Subject: Shopify EDI Integration Request

Company: [Your company name]
CIF: [Your tax identification number]
Shopify Store: [domain.myshopify.com]
Current Retailers: [LeroyMerlin, El Corte InglΓ©s, etc.]
Monthly Volume: [approximate orders/month]
Timing: [when you need to be operational]

Step 2: Evaluation (24-48h)

Our team will evaluate:

  • Technical compatibility with your retailers
  • Viability of integration with your catalog
  • Resources needed for implementation
  • Realistic timeline for go-live

Step 3: Custom Proposal

You will receive:

  • Detailed analysis of your specific case
  • Commercial proposal without commitments
  • Implementation plan with timeline
  • Specific next steps

Step 4: Approval and Installation

Once agreed:

  • Unique installation link sent by email
  • Authorization code specific to your store
  • Immediate access to custom configuration

πŸ”§ Installation Process

Step 1: Install the App

  1. Click on link sent by email (unique and personal)
  2. Authorize permissions in Shopify:
    • Read and create orders
    • Read product information
    • Receive fulfillment webhooks
  3. Confirm installation

Step 2: Initial Configuration

Our team handles:

  • Configure EDI connections with your retailers
  • Map your product catalog
  • Establish processing rules
  • Configure automatic invoice generation

Your participation:

  • Provide retailer codes and credentials
  • Validate product mapping
  • Approve invoice configuration
  • Joint testing of first order

Step 3: Testing and Validation

  • Test order sent by retailer
  • Verification of automatic creation in Shopify
  • Fulfillment testing and invoice generation
  • Final adjustments based on results

Step 4: Go-Live

  • Complete activation of automatic processing
  • Initial monitoring 24/7 for 72 hours
  • Dedicated support for first operational days
  • Documentation of specific processes

πŸ“Š Daily App Usage

Automatic Order Reception

How it works:

  1. Retailer sends EDI order β†’ Easily EDI Integration system receives it
  2. Automatic processing β†’ Conversion to Shopify format
  3. Order created β†’ Appears in your Shopify panel
  4. Notification β†’ Email confirming new order

What you'll see in Shopify:

  • Normal order with all products and quantities
  • Customer: Retailer information
  • Notes: EDI references and original order data
  • Tags: Automatic identification of source retailer
  • Metadata: Complete EDI information in custom properties

Fulfillment and Invoicing

Standard process:

  1. Process order like any other in Shopify
  2. Prepare products according to specifications
  3. Mark as fulfilled in Shopify ("Fulfill items" button)
  4. Automatic invoice β†’ Generated and sent automatically to retailer

Automatic timeline:

  • Fulfillment marked: 09:34
  • Invoice generated: 09:35 (1 minute later)
  • Invoice sent: 09:36 (automatic EDI)
  • Confirmation: Confirmation email to your team

Monitoring and Tracking

Alerts and Notifications

  • Immediate email for new orders
  • Error alerts if there are processing problems
  • Critical notifications for issues requiring attention

πŸ› οΈ Configuration and Customization

Product Management

Mandatory EAN Codes

Retailers require EAN-13 codes for each product:

  • Location: "Barcode" field in Shopify
  • Format: 13 numeric digits
  • Verification: Automatic checksum algorithm
  • Matching: Automatic between EDI and Shopify catalog

Product Mapping

Automatic process:

  1. EDI arrives with product EAN code
  2. System searches in your Shopify catalog
  3. Match found β†’ Order is created automatically
  4. No match β†’ Alert for manual review

Variant Management

  • Simple products: One EAN per product
  • Variants: One unique EAN per variant
  • Kits/Bundles: Special configuration available

Customer Configuration

Retailers as Customers

Each retailer appears as a customer in Shopify:

  • Name: Official retailer name
  • Email: Commercial contact address
  • Address: Central offices or warehouse
  • Metadata: EDI codes and specific configuration

Multiple Addresses

  • Shipping: Specific delivery addresses per order
  • Billing: Corporate address of retailer
  • Commercial: Contact for communications

Prices and Discounts

Price Management

  • EDI prices: We use prices from EDI document
  • Shopify price: Ignored, EDI prevails
  • Currency: Euro (EUR) by default
  • Decimals: 2-decimal precision

Automatic Discounts

EDI discounts are applied automatically:

  • Line discounts: Per individual product
  • Global discounts: On order total
  • Promotions: According to commercial agreements

πŸ” Troubleshooting

Common Problems

Order Not Created

Possible causes:

  1. Product without EAN: Check barcode in Shopify
  2. EAN doesn't match: Review catalog vs. EDI documents
  3. Inactive product: Activate product in Shopify
  4. Format error: Contact support for review

Solution:

  1. Check error email received
  2. Correct identified problem
  3. Contact support if it persists

Invoice Not Sent

Possible causes:

  1. Incomplete fulfillment: All items must be fulfilled
  2. Missing data: Incomplete shipping information
  3. Temporary error: EDI communication problem

Solution:

  1. Verify fulfillment is complete
  2. Check shipping data
  3. Wait for automatic retry (every 15 min)

Matching Errors

Symptoms:

  • Orders are not created automatically
  • Alerts for products not found
  • Discrepancies in quantities

Diagnosis:

  1. Review processing logs
  2. Verify EAN codes in both systems
  3. Contact account manager for review

Support Contact

Technical Support

πŸ“§ Email: support@ediez.onlineπŸ“ž Phone: +34 91 091 6556 ⏰ Hours: Mon-Fri 9:00-18:00 CET

Commercial Support

πŸ“§ Email: info@ediez.onlineπŸ“ž Phone: +34 91 091 6556 ⏰ Hours: Mon-Fri 9:00-18:00 CET


πŸ“ˆ Optimization and Best Practices

Inventory Management

Stock Synchronization

  • Regular updates: Keep inventory updated
  • Low stock alerts: Configure notifications
  • Overselling policies: Define behavior
  • Automatic reservations: Optional based on volume

Fulfillment Process

Response Times

  • Standard SLA: 24-48h according to retailer
  • Preparation: Optimize picking and packing
  • Shipping: Use approved carriers
  • Tracking: Include tracking numbers

Communication

  • Regular updates: Keep retailer informed
  • Problems: Communicate proactively
  • Improvements: Suggest optimizations

Analytics and Reporting

Key Metrics

  • Order volume: Monthly tracking
  • Processing time: Efficiency measurement
  • Error rate: Problem identification
  • Satisfaction: Retailer feedback

Available Reports

  • Real-time dashboard: Current monitoring
  • Monthly reports: Performance analysis
  • Proactive alerts: Issue identification
  • Forecasting: Volume prediction

πŸ” Security and Compliance

Data Protection

GDPR Compliance

  • Minimal data: Only necessary information
  • Encryption: All communication protected
  • Audit: Complete access logs
  • Rights: Access, modification, deletion

Technical Security

Communications

  • AS2/X400 protocols: EDI industry standard
  • TLS encryption: All web communications
  • Digital signatures: Integrity verification
  • Restricted access: Only authorized personnel

πŸ“§ General Contact: info@ediez.online🌐 Web: https://ediez.onlineπŸ“ž Commercial: +34 91 091 6556

🏒 EdiEZ.Online S.L. - Your EDI Integration Partner