Help Guide - Easily EDI Integration
π Getting Started with Easily EDI Integration
What is Easily EDI Integration?
Easily EDI Integration is a solution that automates the integration between your Shopify store and major retailers like LeroyMerlin, El Corte InglΓ©s, and Carrefour. It automatically converts EDI orders into Shopify orders and generates invoices when you complete shipments.
Who is it ideal for?
- Suppliers to major retail chains
- Distributors with existing B2B partnerships
- Companies expanding to retail channels
- Businesses looking to automate manual processes
π Prerequisites
Before Contacting Us
Make sure you have:
β Configured Shopify Store
- Active Shopify plan (any plan works)
- Cataloged products with complete descriptions
- EAN codes on all products (mandatory for matching)
- Updated inventory and defined stock policies
β Commercial Relationships
- Current agreements with at least one compatible retailer
- Active supplier codes in retailer systems
- Commercial contacts in EDI/systems departments
- Commercial documentation (contracts, codes, conditions)
β Business Information
- Complete tax data (CIF, address, contact)
- Current commercial references with retailers
- Estimated volume of monthly orders
- Expectations for growth and scalability
π Pre-Approval Process
Why do I need prior approval?
Easily EDI Integration is not an automatic installation app. Each implementation is unique and requires:
- Custom configuration for each retailer
- Technical validation of compatibility
- Specific EDI connections setup
- Custom pricing according to volume and needs
Step 1: Initial Consultation
Contact: info@ediez.online or through the web: https://ediez.online
If you send an email, include:
Subject: Shopify EDI Integration Request
Company: [Your company name]
CIF: [Your tax identification number]
Shopify Store: [domain.myshopify.com]
Current Retailers: [LeroyMerlin, El Corte InglΓ©s, etc.]
Monthly Volume: [approximate orders/month]
Timing: [when you need to be operational]
Step 2: Evaluation (24-48h)
Our team will evaluate:
- Technical compatibility with your retailers
- Viability of integration with your catalog
- Resources needed for implementation
- Realistic timeline for go-live
Step 3: Custom Proposal
You will receive:
- Detailed analysis of your specific case
- Commercial proposal without commitments
- Implementation plan with timeline
- Specific next steps
Step 4: Approval and Installation
Once agreed:
- Unique installation link sent by email
- Authorization code specific to your store
- Immediate access to custom configuration
π§ Installation Process
Once approved and with unique link
Step 1: Install the App
- Click on link sent by email (unique and personal)
- Authorize permissions in Shopify:
- Read and create orders
- Read product information
- Receive fulfillment webhooks
- Confirm installation
Step 2: Initial Configuration
Our team handles:
- Configure EDI connections with your retailers
- Map your product catalog
- Establish processing rules
- Configure automatic invoice generation
Your participation:
- Provide retailer codes and credentials
- Validate product mapping
- Approve invoice configuration
- Joint testing of first order
Step 3: Testing and Validation
- Test order sent by retailer
- Verification of automatic creation in Shopify
- Fulfillment testing and invoice generation
- Final adjustments based on results
Step 4: Go-Live
- Complete activation of automatic processing
- Initial monitoring 24/7 for 72 hours
- Dedicated support for first operational days
- Documentation of specific processes
π Daily App Usage
Automatic Order Reception
How it works:
- Retailer sends EDI order β Easily EDI Integration system receives it
- Automatic processing β Conversion to Shopify format
- Order created β Appears in your Shopify panel
- Notification β Email confirming new order
What you'll see in Shopify:
- Normal order with all products and quantities
- Customer: Retailer information
- Notes: EDI references and original order data
- Tags: Automatic identification of source retailer
- Metadata: Complete EDI information in custom properties
Fulfillment and Invoicing
Standard process:
- Process order like any other in Shopify
- Prepare products according to specifications
- Mark as fulfilled in Shopify ("Fulfill items" button)
- Automatic invoice β Generated and sent automatically to retailer
Automatic timeline:
- Fulfillment marked: 09:34
- Invoice generated: 09:35 (1 minute later)
- Invoice sent: 09:36 (automatic EDI)
- Confirmation: Confirmation email to your team
Monitoring and Tracking
Alerts and Notifications
- Immediate email for new orders
- Error alerts if there are processing problems
- Critical notifications for issues requiring attention
π οΈ Configuration and Customization
Product Management
Mandatory EAN Codes
Retailers require EAN-13 codes for each product:
- Location: "Barcode" field in Shopify
- Format: 13 numeric digits
- Verification: Automatic checksum algorithm
- Matching: Automatic between EDI and Shopify catalog
Product Mapping
Automatic process:
- EDI arrives with product EAN code
- System searches in your Shopify catalog
- Match found β Order is created automatically
- No match β Alert for manual review
Variant Management
- Simple products: One EAN per product
- Variants: One unique EAN per variant
- Kits/Bundles: Special configuration available
Customer Configuration
Retailers as Customers
Each retailer appears as a customer in Shopify:
- Name: Official retailer name
- Email: Commercial contact address
- Address: Central offices or warehouse
- Metadata: EDI codes and specific configuration
Multiple Addresses
- Shipping: Specific delivery addresses per order
- Billing: Corporate address of retailer
- Commercial: Contact for communications
Prices and Discounts
Price Management
- EDI prices: We use prices from EDI document
- Shopify price: Ignored, EDI prevails
- Currency: Euro (EUR) by default
- Decimals: 2-decimal precision
Automatic Discounts
EDI discounts are applied automatically:
- Line discounts: Per individual product
- Global discounts: On order total
- Promotions: According to commercial agreements
π Troubleshooting
Common Problems
Order Not Created
Possible causes:
- Product without EAN: Check barcode in Shopify
- EAN doesn't match: Review catalog vs. EDI documents
- Inactive product: Activate product in Shopify
- Format error: Contact support for review
Solution:
- Check error email received
- Correct identified problem
- Contact support if it persists
Invoice Not Sent
Possible causes:
- Incomplete fulfillment: All items must be fulfilled
- Missing data: Incomplete shipping information
- Temporary error: EDI communication problem
Solution:
- Verify fulfillment is complete
- Check shipping data
- Wait for automatic retry (every 15 min)
Matching Errors
Symptoms:
- Orders are not created automatically
- Alerts for products not found
- Discrepancies in quantities
Diagnosis:
- Review processing logs
- Verify EAN codes in both systems
- Contact account manager for review
Support Contact
Technical Support
π§ Email: support@ediez.onlineπ Phone: +34 91 091 6556 β° Hours: Mon-Fri 9:00-18:00 CET
Commercial Support
π§ Email: info@ediez.onlineπ Phone: +34 91 091 6556 β° Hours: Mon-Fri 9:00-18:00 CET
π Optimization and Best Practices
Inventory Management
Stock Synchronization
- Regular updates: Keep inventory updated
- Low stock alerts: Configure notifications
- Overselling policies: Define behavior
- Automatic reservations: Optional based on volume
Fulfillment Process
Response Times
- Standard SLA: 24-48h according to retailer
- Preparation: Optimize picking and packing
- Shipping: Use approved carriers
- Tracking: Include tracking numbers
Communication
- Regular updates: Keep retailer informed
- Problems: Communicate proactively
- Improvements: Suggest optimizations
Analytics and Reporting
Key Metrics
- Order volume: Monthly tracking
- Processing time: Efficiency measurement
- Error rate: Problem identification
- Satisfaction: Retailer feedback
Available Reports
- Real-time dashboard: Current monitoring
- Monthly reports: Performance analysis
- Proactive alerts: Issue identification
- Forecasting: Volume prediction
π Security and Compliance
Data Protection
GDPR Compliance
- Minimal data: Only necessary information
- Encryption: All communication protected
- Audit: Complete access logs
- Rights: Access, modification, deletion
Technical Security
Communications
- AS2/X400 protocols: EDI industry standard
- TLS encryption: All web communications
- Digital signatures: Integrity verification
- Restricted access: Only authorized personnel
π§ General Contact: info@ediez.onlineπ Web: https://ediez.onlineπ Commercial: +34 91 091 6556
π’ EdiEZ.Online S.L. - Your EDI Integration Partner
